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Beneficial bacteria such as Nitrosomonas help to cycle your fish pond or aquarium biological filter. The bacteria help convert ammonia which is toxic to fish into nitrates, a form of that is readily absorbable by plants.
It is important to add beneficial bacteria after your system has gone through some shock such as major water changes or after medication. Medication often kills not only the bad bacteria but the good stuff too!
Bioballs, sand, and other filter media are where the bacteria live and are what keep your water crystal clean and healthy.
Keeping levels of ammonia close to zero helps reduce the risk of the fish getting sick.
If your water quality is persistently not great, your pond might just need a pond service to clean it out or a filtration upgrade.